Our lifetime guarantee stands as a testament of our unwavering dedication to our valued customers. It reflects our absolute confidence in the exceptional quality of our craftsmanship and meticulous attention to detail. With this guarantee, we ensure absolute satisfaction with the service provided by our Lotus approved repairer network for as long as you own your vehicle. Your peace of mind is our priority, and we're committed to ensuring you are happy every step of the way.
In the unlikely event of a problem with your repair, please contact your repairer first. Their details are provided on the Lifetime Guarantee Certificate. Explain any issues you may have, and as a Lotus approved repairer, they will investigate and offer support to rectify the problem.
Our Accident Assistance Support Team are here to help and are available via the phone from 08:30 - 17:00 Monday to Friday (excluding bank holidays).
0330 912 1015
Alternatively, you can contact the Accident Assistance Support Team here and we'll get back to you as soon as possible.
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Find answers to the most commonly asked questions, discover information about the process and direct support from our Accident Assistance Support Team.
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