contact us

How can we help?

We recommend checking out our help section first and following the provided journeys. This approach will likely help you resolve your issue much faster than if you called us right away.

Query about your repair?

If your answer isn't in our help section, then please get in touch with our Lotus Accident Assistance Support Team to discuss your repair.

Get in touch

Get in touch with your repairer

Your Lotus Approved contact details will be available once your repair estimate booking is complete and repairer has been assigned to your repair. Their details can be found in your repair hub, simply log in to view contact details.

Your repairer

Telephone

Our Accident Assistance Support Team are here to help and are available via the phone from 08:30 - 17:00 Monday to Friday (excluding bank holidays).

0330 912 1015

Email

Alternatively, you can contact the Accident Assistance Support Team here and we'll get back to you as soon as possible.

Go to contact form

Help & Support

Find answers to the most commonly asked questions, discover information about the process and direct support from our Accident Assistance Support Team.

Find out more