Globally, vehicle manufacturers are grappling with issues related to panel parts manufacturing, resulting in shortages that affect insurers, dealers, and repairers nationwide.
Consequently, this may impact the timeline for scheduling your vehicle's repair or extend the duration of repairs once they commence. Your repairer will keep you updated on the repair timeline and strive to provide accurate estimates for the completion date. They will make every effort to repair your vehicle promptly and safely.
We understand that this situation may be frustrating if you are affected. However, please rest assured that your vehicle will be booked in and repaired as soon as possible. If you have any questions, please don't hesitate to discuss them with your repairer upon completing your booking.
Our Accident Assistance Support Team are here to help and are available via the phone from 08:30 - 17:00 Monday to Friday (excluding bank holidays).
0330 912 1015
Alternatively, you can contact the Accident Assistance Support Team here and we'll get back to you as soon as possible.
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Find answers to the most commonly asked questions, discover information about the process and direct support from our Accident Assistance Support Team.
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